Source: http://www.clickz.com/clickz/news/2431709/4-ways-brands-can-tell-an-authentic-story
You need to be able to build emotional connections with customers, and you do this by putting up stories that are authentic. But how exactly can you come up with stories that can actually relate back to your audience? Here are some ways brands can tell an authentic story:
1. Begin with a clear purpose
– You need to show and not only tell. Demonstrate what you offer to your customers with detail so you will be able to convince readers. Start with a clear purpose and build a story around it so your audience will be able to imagine and care about your story.
2. Encourage consumers to get involved
– Use the social footprint of consumers to market your products/services. Get your customers involved in the promotion by asking them to submit photos on social, or share whatever it is they are passionate about.
3. Unleash the power of influencer marketing
– Make sure your voice is not only yours for you to be able to connect with consumers more directly, organically and at scale. Among the best ways to do this is influencer marketing. Try to team up with influencers to put out content to the people who care.
4. Be honest
– To be more transparent to your audience, admit to them your weakness and mistakes. Consumers, most of the time, have more loyalty to a brand when it is honest about its problems. It gives a brand a ‘human touch’.